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Privacy Policy

Last updated: April 13, 2026

Operator

Bene Traian Claudiu operating as BetMind AI

Sediu: Strada Faurilor 61, Arad, Romania

Contact: [email protected] | +40741782995

Program suport: Luni-Vineri, 10:00-18:00

1. Data controller

The controller that determines the purposes and means of processing is Bene Traian Claudiu, using the contact details shown above.

2. Data we collect

We may collect identity data such as email address, technical data such as IP address, browser and device details, and platform usage data such as actions, preferences and access history.

3. Purpose of processing

We process data to provide the service, handle authentication, maintain security, support billing, offer customer support, analyze product performance and prevent abuse.

4. Legal basis

Processing is based on contract performance, legitimate interest, legal obligations and, where applicable, user consent. We use consent for promotional emails and optional cookies, while account security, support and account administration rely on contract performance and legitimate interest.

5. Storage and security

We implement reasonable technical and organizational safeguards to protect data. Information is retained for as long as needed to provide the account, manage payments, deliver support and comply with legal requirements. Account and billing data may be kept for the duration of the customer relationship and afterward where required by law or needed to defend our legitimate interests and rights.

6. Data sharing

We may share data with service providers such as payment, hosting, email and analytics partners only to the extent necessary to operate the platform and under confidentiality obligations.

7. Your GDPR rights

You have the right to access, rectification, deletion, restriction, objection, portability and withdrawal of consent. You can exercise these rights by emailing [email protected].

8. Cookies

We use essential cookies for authentication and core functionality. We may also use analytics or attribution cookies only if you accept them.

9. International transfers

If data is transferred outside the EEA, we will apply appropriate safeguards in line with the applicable legal framework.

10. Contact and complaints

For any personal data request, contact [email protected]. If you remain dissatisfied, you may submit a complaint to the competent data protection authority.